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Cancellations must be received 24 hours in advance of the event to be eligible for a refund if booked online or in studio credit if booked in the studio. No shows will not be eligible for credit or refund. Down payments on private parties are non-transferable and non-refundable

If a class does not have enough participants, paid participants will be called or emailed to discuss options. Participants will receive an In-Studio Credit if original booking was made in studio or if original booking was made online, a refund will be offered. Refunds must be completed on the date of the escape. 

Once participants have begun painting, options of In-Store Credit or refund are void.